Volunteer with us
Citizens Advice Peterborough depends on volunteers
Citizens Advice Peterborough (CAP) provides a range of volunteering opportunities and welcomes people with the time and interest to learn new skills and practice existing ones. We currently have around 50 volunteers working with us and we recruit new volunteers throughout the year.
CAP seeks to recruit a variety of volunteers from all backgrounds as we value all experiences and skills, including community languages. New volunteers are expected to attend a face to face induction and commit to a training programme covering all elements of our work before starting to interact with clients.
To find out more about volunteering with CAP, please read our Volunteer Information pack. You will also find more details about our current volunteer opportunities below.
If you are interested in volunteering, but are not sure if the advice sector is for you, why not look at the other volunteering options available in Peterborough through the Peterborough Volunteer Centre
How to get involved
You can view our current volunteer opportunities in the drop down boxes below. Not sure which role is for you? Take the Citizens Advice volunteer quiz to help you decide.
Information Assessor (Face to Face)
Information Assessor (Telephone)
Service Support Roles (Admin and Clerical)
Research and Campaigns Assistant
Help to claim UC volunteer
As an independent charity, Citizens Advice Peterborough (CAP) is overseen by its own board of trustees. The board is collectively responsible for the governance of the charity, including setting an overall vision; this can broadly be defined as:
- holding staff accountable, and being ultimately accountable for the activities of the service
- providing leadership to all in the charity
- developing policy
- strategic oversight
The board is responsible for maintaining a high-level overview of the charity and its place in the community, and using that to make long-term decisions about strategic direction and values, and to safeguard the good name and ethos of the charity and the Citizens Advice service. As the governing body, it has overall responsibility for the management of the charity. If you are interested in becoming a trustee with Citizens Advice Peterborough please click here.