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Volunteer Application Form

Application form to become a Citizens Advice Peterborough volunteer

  • Please provide the names, addresses, telephone numbers and email addresses of two people who may be approached for references. They must both be someone who knows you in a work related, voluntary or academic capacity.
  • To ensure the safety of our clients, the Citizens Advice service requires that all volunteers who have direct access to clients, where any part of the work is primarily targeted at legally defined vulnerable adults or children, have their criminal records checked. However, the Citizens Advice service is committed to the promotion and delivery of equal opportunities to volunteers and so has a policy to ensure ex-offenders are not discriminated against. All offences, other than sexual crimes against a child or vulnerable adult, will be treated on an individual basis taking into account issues such as the risk to the client, the circumstances of the offence (e.g. what it was, is it relevant to the volunteer role, how long ago it was) and the reputation of the bureau. Anyone with a conviction for a sexual offence against a child or vulnerable adult, whenever it was committed, is not considered suitable to volunteer within the service and will not be taken on by a Citizens Advice bureau.

Declaration of unspent convictions/cautions

  • Having a criminal record will not necessarily bar you from working at Citizens Advice Peterborough – much will depend on the role you are interested in and the background and circumstances of your offence(s). The service is committed to the promotion and delivery of equal opportunities to clients and to volunteers and to paid staff. In the event that a criminal record is disclosed by a potential volunteer, a decision whether or not to offer the position of volunteer must have regard to the nature of the crime, when it was committed, the client group involved and the reputation of the service. Citizens Advice Peterborough treats all volunteers fairly and does not discriminate unfairly against volunteers who have criminal convictions. However, you should be advised that our national policy is that we will not take on anyone with a conviction for a sexual offence against a child or vulnerable adult. Please note that in accordance with the Rehabilitation of Offenders Act 1974, spent convictions and cautions do not need to be declared.

Volunteer diversity monitoring information

  • The Citizens Advice service is committed to valuing diversity and promoting equality. We encourage and welcome applications from all people, whatever their background, who are interested in applying to be volunteers regardless of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
  • In order to achieve these aims we need to know about the diversity of people who apply to be volunteers in the service. Please help us by providing the following information.
  • All information will be treated confidentially and will be separated from your application form before your application is considered. THIS INFORMATION WILL NOT AFFECT YOUR APPLICATION

Data Protection Act 1998

  • As part of the recruitment procedure we may collect and store sensitive personal data about you. We are required by law to obtain your consent to such data being recorded. It is our policy to store data relating to recruitment procedures for up to a year after the date on which it is submitted. Any information of this nature will be treated confidentially. Sensitive personal data is defined as information relating to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions. For the purposes of the Act the Data Controller is Citizens Advice Peterborough.


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