The National Fraud Intelligence Bureau (NFIB) are warning residents, in particular those whose jobs have been affected by the Covid-19 pandemic, that fraudsters are using recruitment apps and websites to target jobseekers. These fraudsters have been cold-calling residents and claiming to be from a mobile phone network. They go on to explain to their victim... Read more »
From Monday 9th November onwards, we are offering a freephone Adviceline service. Our team of trained staff and volunteer advisers are ready to answer questions on everything from housing, debt, unemployment and benefits issues. We have quickly adapted our services to make sure we could support people in Peterborough throughout the pandemic. This includes providing... Read more »
Peterborough residents who use food banks can now benefit from additional advice and support, thanks to a new partnership between Peterborough Foodbank and Citizens Advice Peterborough. Advice will be provided via a dedicated telephone service, which is to be delivered by trained advisers at Citizens Advice Peterborough. Foodbank clients referred to the advice line will... Read more »
We know that as the furlough scheme draws to an end, lots of people may be feeling worried and be at risk of redundancy, you do have rights to protect you from unfair dismissal and ensure you’re paid what you’re owed. Check if your redundancy is fair. There are rules to protect you from being... Read more »
Our service is open for phone and web advice but are in really high demand. Thank you for being patient. You can contact us on Adviceline* 0344 499 4120 or 0300 3300 650 (from a mobile) or visit our website. *If Adviceline is busy, callers will be able to leave a voicemail so please hold... Read more »
There are things you can do to help you avoid getting coronavirus, also known as COVID-19. There are also things you can do to stop the virus spreading if you think you have it. You can read more about the symptoms of coronavirus and how to avoid it on the NHS website. You can also watch British Sign... Read more »
Need advice? Our office is currently closed but you can contact a member of our team by calling our Adviceline on 0344 499 4120 or 0300 3300 650 from mobiles. If the lines are busy, please leave a voicemail message and we will call you back within three working days.
From 1 April 2020, Citizens Advice Peterborough is to close its face to face drop-in service. This closure forms part of a wider package of changes that are to take place over the next 12 months which are designed to help the charity deal with shrinking budgets and a change in how people like to... Read more »
Please note that the advice service will be closed for drop-ins from Monday 24th February to Monday 2nd March for office refurbishment. Pre-booked appointments will take place as arranged. We will reopen as normal at 1pm on Tuesday 3rd March. We apologise for any inconvenience caused.
From Tuesday 3rd March 2020 onwards our face to face drop-in service office will be open from 1pm – 3pm, Monday to Friday. If you need any information or advice please feel free to call us on 0344 499 4120. Our Adviceline is open from 10am-4pm, Monday to Friday.
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