Posted onOur service is open for phone and web advice but are in really high demand. Thank you for being patient. You can contact us on Adviceline* 0344 499 4120 or 0300 3300 650 (from a mobile) or visit our website. *If Adviceline is busy, callers will be able to leave a voicemail so please hold... Read more »
Posted onThere are things you can do to help you avoid getting coronavirus, also known as COVID-19. There are also things you can do to stop the virus spreading if you think you have it. You can read more about the symptoms of coronavirus and how to avoid it on the NHS website. You can also watch British Sign... Read more »
Posted onNeed advice? Our office is currently closed but you can contact a member of our team by calling our Adviceline on 0344 499 4120 or 0300 3300 650 from mobiles. If the lines are busy, please leave a voicemail message and we will call you back within three working days.
Posted onFrom 1 April 2020, Citizens Advice Peterborough is to close its face to face drop-in service. This closure forms part of a wider package of changes that are to take place over the next 12 months which are designed to help the charity deal with shrinking budgets and a change in how people like to... Read more »
Posted onPlease note that the advice service will be closed for drop-ins from Monday 24th February to Monday 2nd March for office refurbishment. Pre-booked appointments will take place as arranged. We will reopen as normal at 1pm on Tuesday 3rd March. We apologise for any inconvenience caused.
Posted onFrom Tuesday 3rd March 2020 onwards our face to face drop-in service office will be open from 1pm – 3pm, Monday to Friday. If you need any information or advice please feel free to call us on 0344 499 4120. Our Adviceline is open from 10am-4pm, Monday to Friday.
Posted onWork out how much you owe – Make a list of whom you owe money to and add up how much you need to pay each month. If you don’t have your most recent statements, contact your creditor to find out what you owe. Prioritise your debts – Your rent or mortgage, energy and council... Read more »
Posted onIf your employer has gone into liquidation then please visit https://www.gov.uk/your-rights-if-your-employer-is-insolvent for your rights.
Posted onI am renting and have an assured shorthold tenancy. I have been struggling to pay the rent for a few months. I am working full time but my wages aren’t enough. I am only just managing with my other bills and spending. Now I am falling behind on my payments and I am worried about... Read more »
Posted onAt Citizens Advice Peterborough we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Our trained advisers can help you to: Set-up your Universal Credit account Complete your claim to-dos Verify your identity Make sure you’re providing the right evidence to the Jobcentre... Read more »