Change Text Size:
 

News Archive

One in 10 “Buy Now Pay Later” customers chased by debt collectors

Posted on
Last week, Citizens Advice published new research showing that one in 10 Buy Now Pay Later (BNPL) customers have been chased by debt collectors, rising to one in eight young people. However, not one of the BNPL checkouts on leading retailers’ websites warned people they could be referred to debt collectors for missed payments.BNPL represents a significant shift in how... Read more »

Find out where you can get a Covid vaccine locally

Posted on
We’re excited to be able to share that the local mobile vaccination offer continues to be available in Peterborough, making the Covid-19 vaccine available and conveniently accessible to local people across the city. So far the vaccination bus has been in Millfield, several busy spots in the City Centre, Bretton and Central Park and will... Read more »

Read our Annual Report (2020-21)

Posted on
We recently published our Annual Report for 2020-21. Read our review of the last financial year including our response to Covid-19, our partnership working and the support we have given to clients across the city who contacted us for advice.  

No Recourse to Public Funds (NRPF) survey

Posted on
Ending the No Recourse to Public Funds (NRPF) condition is one of the priority campaigns for national Citizens Advice. To find out more about people’s experiences, we launched a survey. The survey will be live until Monday 23rd August and are looking for people who have NRPF attached to their visas to participate. The survey... Read more »

New mural to raise awareness of the dangers of using loan sharks

Posted on
Citizens Advice Peterborough works with Stop Loan Sharks to create a graffiti mural on their city centre shop front.  Citizens Advice Peterborough has secured funding from the Stop Loan Sharks Community fund – provided by the England Illegal Money lending team (IMLT) –  to produce a graffiti mural on the shutter door of their office premises on St. Mark’s... Read more »

Energy Redress Scheme

Posted on
Are you a homeowner or renting your current home and you’ve been surprised by higher energy bills than expected? Are you currently, or have you recently, struggled to pay your energy bills and have wondered what you can do about it? Simple Energy Advice is aiming to improve the way a government web service can... Read more »

Need money advice? Call our national debt helpline

Posted on
Our debt helpline helps people all over England deal with their debts, maximise their income and improve their overall budgeting skills. Since the launch of the national helpline in February, we’ve already answered thousands of calls. Often our advisers support people through extremely challenging times in their lives. Their work is vital. So it’s important... Read more »

NRPF survey now live! Participants receive £10 for taking part

Posted on
Ending the No Recourse to Public Funds (NRPF) condition is one of the priority campaigns for national Citizens Advice. To find out more about people’s experiences, we launched a survey this week. The survey will be live until mid August and are looking for people who have NRPF attached to their visas to participate. The... Read more »

Renew your tax credit claim

Posted on
HMRC is reminding tax credit claimants that they have until 31 July 2021 to renew their claims. According to HMRC, 440,000 claimants have yet to renew their claims. More than 2.5 million annual tax credits packs were posted to claimants between late April and early July 2021. Claimants will have either received an ‘auto-renewal’ reminder... Read more »

Need advice? Here’s how to contact us

Posted on
Call our Adviceline number (freephone from landlines and mobiles): 0808 278 7850 Visit the Citizens Advice website to access self-help information and useful templates or to web-chat with a trained adviser.