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News Archive

EUSS paper application forms can now be downloaded

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It’s less than 2 weeks before the deadline for EU Settlement Scheme applications. If you are struggling to apply, the EU Settlement Scheme paper application forms freely available online. The forms should only be used when you are having significant difficulty applying through the online application process, that cannot be resolved with support from our... Read more »

Scam Awareness Fornight starts today

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The impact of scams is felt across the city of Peterborough, especially during the pandemic. Fraudsters tried to trick locals in a range of ways, and many people in Peterborough say they’re worried that they or a loved one could fall victim to a scam. To encourage people to report scams, share their experiences and... Read more »

Looking for a new challenge? Volunteer with us!

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We’re recruiting!  We are currently recruiting new volunteers to take on four key voluntary roles within our advice service: Generalist Adviser Digital Chat Volunteer Marketing & Communications Assistant Research & Campaigns Assistant Further details of these roles, and the time commitment involved, can be found on the Volunteer with Us page of our website.  Please... Read more »

Citizens Advice Peterborough thanks its volunteers for their tireless support 

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Citizens Advice Peterborough has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. The team quickly rallied to ensure as many people as possible could be helped as services saw unprecedented demand. Often this has meant a shift to providing support via phone... Read more »

Pause on evictions coming to an end

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The pause on evictions comes to an end on 1st June. If you receive a notice of eviction and take no action at all, the eviction will go ahead as scheduled. Court bailiffs will be able to carry out evictions if your case has reached this stage. There may be situations where you can stop or delay... Read more »

We are looking for a new Treasurer

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We are seeking a proactive Treasurer to join our Trustee Board who has experience of working within the finance sector, and shares our strong commitment and desire to improve the lives of local people and those directly accessing our services. The person we are seeking is likely to have previous experience of the finance function... Read more »

Closed on Bank Holiday Monday

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Our advice service will be closed on Monday 31st May due to the Bank Holiday. We will reopen on Tuesday 1st June. If you need any information while we are closed, visit the Get Help page of our website  

The impact of Covid-19 on our clients

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Citizens Advice Peterborough holds a huge amount of insight and data about the problems our clients and their wider communities face. We can use this insight and data to do several things: To help us research issues further To influence decision makers to change policies and practices To campaign to get decision makers to change... Read more »

Council Tax Support for Peterborough residents

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Housing Benefit, Universal Credit and Council Tax Support can help clients to pay some or all of your rent and council tax costs if you are on a low income. Clients are not able to make a claim for Housing Benefit in Peterborough unless they are in one of the eligible groups. Instead they will... Read more »

Still time to take part in the Census

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Census 2021 is now entering its final phase. For households who have not yet completed their census form it’s not too late. If you would like some help to complete your Census form, you can access the following services: Census Helpline: 0800 141 2021 (8am-8pm Mon-Fri, 8am-1pm Sat) – for telephone completion, access codes, paper... Read more »