Monday - 9.00am - 12.00pm & 1.00pm - 4.00pm
Tuesday - 9.00am - 12.00pm & 1.00pm - 4.00pm
Wednesday - 9.00am - 12.00pm & 1.00pm - 4.00pm
Thursday - 9.00am - 12.00pm & 1.00pm - 4.00pm
Friday - 9.00am - 12.00pm & 1.00pm - 4.00pm

When you arrive at our office you will be asked to complete a brief form. You will then be seen by a trained advice worker who will discuss your options with you and agree your best next step. The majority of our clients will access self help via tablets located in our information area.

Advice Line: 0344 499 4120 If you are calling from a mobile: 0300 330 0650

Monday - 10.00am - 4.00pm
Tuesday - 10.00am - 4.00pm
Wednesday - 10.00am - 4.00pm
Thursday - 10.00am - 4.00pm
Friday - 10.00am - 4.00pm

Outside of these hours and when all of our operators are busy an automated attendant system is in operation.

We are now running drop in services across the city, We will be located at the following locations:

Werrington Library – Tuesday 2pm to 4:30pm
South Bretton Family and Community Centre - Monday 1pm to 4pm
Welland Health and Wellbeing Hub - Tuesday 9:30am to 1:30pm

We will also be operating an appointment only service from Boroughbury Medical Centre and Lakeside Healthcare at Yaxley, you can book an appointment at your GP Medical Practice.  

Click here to give some feedback or make a complaint about our services Click here to see our complaints procedure