Visit our Offices
Monday 9.00am - 12.00pm 1.00pm - 4.00pm
Tuesday 9.00am - 12.00pm 1.00pm - 4.00pm
Wednesday 9.00am - 12.00pm 1.00pm - 4.00pm
Thursday 9.00am - 12.00pm 1.00pm - 4.00pm
Friday 9.00am - 12.00pm 1.00pm - 4.00pm
When you arrive at our office you will be asked to complete a brief form. You will then be seen by a trained advice worker who will discuss your options with you and agree your best next step. The majority of our clients will access self help via tablets located in our information area.
Advice Line: 0344 499 4120
If you are calling from a mobile: 0300 330 0650
Monday 10.00am - 4.00pm
Tuesday 10.00am - 4.00pm
Wednesday 10.00am - 4.00pm
Thursday 10.00am - 4.00pm
Friday 10.00am - 4.00pm
Outside of these hours and when all of our operators are busy an automated attendant system is in operation.
Visit us around the city
We are now running drop in services across the city, We will be located at the following locations:
Orton Library – Monday 2pm to 4:30pm
Central Library – Tuesday 1:30pm to 4:30pm
Bretton Library – Wednesday 1:30pm to 4:30pm
Werrington Library – Thursday 2pm to 4:30pm
We will also be operating an appointment only service from Boroughbury Medical Centre, Central Medical Centre and Lakeside Healthcare at Yaxley, you can book an appointment at your GP Medical Practice.